UniSuite Privacy Policy
This Privacy Policy explains how EnjoyCanada Consulting Inc. ("UniSuite," "we," "us," or "our") collects, uses, discloses, stores, and protects personal information in connection with the UniSuite website, applications, and related services (the "Services").
By using the Services, you acknowledge that you have read this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Services. This Privacy Policy should be read together with our Terms of Service.
1. Personal Information We Collect
Depending on how you use the Services, we may collect:
- Account information, such as phone number, nickname, profile image, city, and other registration or profile details you provide;
- Authentication and verification information, including SMS verification requests and status, login events, and security-related records;
- Contact information you provide for listings, posts, bookings, or support requests;
- User content, such as posts, comments, listings, messages, images, and other content you submit or upload;
- Transaction and service information, such as booking activity, paid services, referral activity, and records related to the Ambassador program;
- Usage and technical information, such as pages viewed, interactions with the platform, device type, browser information, IP address, approximate location information, and logs used for security and abuse prevention.
2. How We Use Personal Information
We may use personal information to:
- create, manage, and secure user accounts;
- provide community, housing, messaging, referral, and platform features;
- send verification codes, login authentication messages, security alerts, and important account-related notifications;
- process bookings, payments, commissions, and related records;
- prevent fraud, spam, abuse, and violations of our Terms of Service;
- communicate with you and respond to requests or support matters;
- improve, analyze, maintain, and troubleshoot the Services;
- comply with applicable legal, regulatory, and accounting requirements; and
- protect the safety, rights, and security of users, UniSuite, and third parties.
3. SMS and Phone Number Information
UniSuite uses phone-number verification to confirm account ownership, secure accounts, and help prevent abuse. If you request or consent to SMS communications, we may send verification codes, login authentication messages, password-recovery messages, security alerts, and important account-related notifications.
SMS delivery may be handled by trusted third-party communication providers. We disclose phone numbers and related delivery information to those providers only to the extent reasonably necessary to provide the messaging service.
We do not treat consent to receive verification or account-security messages as consent to receive unrelated promotional or marketing messages.
4. How We Share Personal Information
We do not sell personal information.
We may disclose personal information:
- to service providers that help us operate the Services, such as hosting, cloud infrastructure, SMS delivery, payment processing, analytics, security, and customer support;
- when you direct us to share information or provide your consent;
- when needed to complete a feature or transaction you request;
- to comply with applicable law, court orders, subpoenas, or other lawful process;
- to detect, prevent, or address fraud, security incidents, abuse, or Terms of Service violations; and
- in connection with a business transaction such as a merger, acquisition, financing, or sale of assets.
Service providers are expected to use personal information only for authorized purposes and with appropriate safeguards.
5. Cross-Border Processing and International Transfers
UniSuite and our service providers may process or store personal information in Canada or in other countries. Personal information may be subject to the laws of those jurisdictions, including lawful access by courts, regulators, or law enforcement. Where required by law, we take reasonable steps to implement additional safeguards.
6. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Services, maintain business and transaction records, comply with legal and tax obligations, and prevent fraud or resolve disputes. Retention periods may vary depending on the type of information and the reason it was collected.
7. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, or disclosure. No method of transmission or storage is completely risk-free, and we cannot guarantee absolute security. If a security incident occurs, we will investigate and take appropriate remedial steps, including notification where required by law.
8. Your Privacy Rights and Choices
Subject to applicable law, you may have the right to:
- request access to personal information we hold about you;
- request correction of inaccurate or incomplete personal information;
- withdraw consent where processing is based on consent, subject to legal and contractual restrictions;
- request deletion of your account or certain personal information, subject to legal retention requirements; and
- ask questions or raise concerns about our privacy practices.
To exercise these rights, contact us using the information in Section 13. We may need to verify your identity before completing certain requests.
9. User Content and Public Information
Some UniSuite features allow you to publish information that may be visible to other users or the public, including profile information, community posts, listings, comments, images, and contact details you choose to display.
Please consider carefully what information you choose to make public. Information shared publicly may be copied, saved, or redistributed by others outside UniSuite.
10. Children and Minors
UniSuite is primarily intended for adults and is not designed for use by children without appropriate supervision. Where a user has not reached the age of majority in their jurisdiction, they should use the Services only with the involvement and permission of a parent or legal guardian where required by law.
11. Third-Party Links and Services
UniSuite may contain links to or integrations with third-party websites, services, or platforms. Their privacy practices are governed by their own policies, and we are not responsible for how independent third parties collect or use personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our Services, business practices, technology, or legal requirements. The current version will be posted on this page with an updated "Last Updated" date. Where required by law, we may provide additional notice or obtain consent for material changes.
13. Contact Us
If you have questions, requests, or concerns regarding this Privacy Policy or our handling of personal information, please contact:
EnjoyCanada Consulting Inc.
UniSuite
Website: https://unisuite.ca
Email: allan@enjoycanada.com
14. Canadian Privacy Law
UniSuite is operated from Ontario, Canada. Our privacy practices are intended to comply with applicable Canadian privacy laws, including federal and provincial requirements that apply to our activities. Nothing in this Privacy Policy limits any privacy rights or protections that cannot legally be waived or restricted under applicable law.
UniSuite 隐私政策
本《UniSuite 隐私政策》(「本政策」)说明 EnjoyCanada Consulting Inc.(运营 UniSuite,「我们」)如何收集、使用、披露、存储与保护与 UniSuite 网站、应用及相关服务(统称「本服务」)相关的个人信息。
使用本服务,即表示您确认已阅读本政策。若您不同意本政策,请勿使用本服务。本政策与《UniSuite 用户服务协议》一并适用。
1. 我们收集的个人信息
视您使用本服务的方式,我们可能收集:
- 账号信息:例如手机号码、昵称、头像、城市,以及您在注册或完善资料时提供的其他信息;
- 身份验证信息:例如短信验证请求与验证状态、登录事件与安全相关记录;
- 联系信息:您为房源、帖子、预约或客服请求而提供的信息;
- 用户内容:帖子、评论、房源信息、消息、图片及其他您提交或上传的内容;
- 交易与服务信息:例如预约活动、付费服务、推荐活动,以及与大使计划相关的记录;
- 使用与技术信息:例如浏览页面、互动方式、设备类型、浏览器信息、IP 地址、大致位置信息,以及用于安全与防滥用的日志。
2. 我们如何使用个人信息
我们可能将个人信息用于:
- 创建、管理与保障用户账号安全;
- 提供社区、房源、消息、推荐及平台功能;
- 发送验证码、登录认证信息、安全提醒及重要的账号相关通知;
- 处理预约、付款、佣金及相关记录;
- 防范欺诈、垃圾信息、滥用及服务条款违规;
- 与您沟通并回应请求或客服事项;
- 改进、分析、维护与排查本服务;
- 遵守适用的法律、监管与会计要求;
- 保护用户、本平台及第三方的安全与合法权益。
3. 短信与手机号码信息
UniSuite 使用手机号码验证,以确认账号归属、保障账号安全,并降低滥用风险。若您请求或同意接收短信,我们可能发送验证码、登录认证信息、密码找回信息、安全提醒以及重要的账号相关通知。
短信投递可能由可信的第三方通信服务商处理。我们仅在提供短信服务所合理必要的范围内,向该等服务商披露手机号码及相关投递信息。
我们不会将您同意接收验证或账号安全类短信,视为同意接收无关的促销或营销短信。
4. 我们如何共享个人信息
我们不出售个人信息。
我们可能在以下情形披露个人信息:
- 向服务提供商(例如托管、云基础设施、短信投递、支付处理、分析、安全与客户支持);
- 在您指示我们共享或您同意的情况下;
- 为完成您请求的功能或交易;
- 为遵守适用法律、法院命令、传票或其他合法程序;
- 为检测、预防或处理欺诈、安全事件、滥用或服务条款违规;
- 与并购、收购、融资或资产出售等商业交易相关。
服务提供商应仅将个人信息用于授权目的,并采取适当保护措施。
5. 跨境处理与国际传输
UniSuite 及我们的服务提供商可能在加拿大或其他国家处理或存储个人信息。个人信息可能受该等司法辖区法律约束,包括法院、监管机构或执法机关的合法访问。在法律要求时,我们会采取合理步骤实施额外保障措施。
6. 数据保留
我们仅在本政策所述目的合理必要的期限内保留个人信息,包括提供本服务、保存业务与交易记录、遵守法律与税务义务,以及防范欺诈或解决争议。保留期限可能因信息类型及收集原因而异。
7. 安全
我们采取合理的管理、技术与组织保障措施,保护个人信息免受未经授权的访问、丢失、滥用或披露。任何传输或存储方式都并非完全无风险,我们无法保证绝对安全。若发生安全事件,我们将调查并采取适当补救措施,包括在法律要求时进行通知。
8. 您的隐私权利与选择
在适用法律允许的范围内,您可能有权:
- 请求查阅我们持有的关于您的个人信息;
- 请求更正不准确或不完整的个人信息;
- 在处理基于同意的情况下撤回同意(受法律与合同限制约束);
- 请求删除账号或某些个人信息(受法律保留要求约束);
- 就我们的隐私实践提出问题或关切。
行使上述权利请通过第 13 节联系我们。完成某些请求前,我们可能需要核实您的身份。
9. 用户内容与公开信息
部分 UniSuite 功能允许您发布可能对其他用户或公众可见的信息,包括资料信息、社区帖子、房源、评论、图片以及您选择展示的联系方式。
请谨慎考虑您选择公开的信息。公开分享的信息可能被他人在 UniSuite 之外复制、保存或再分发。
10. 儿童与未成年人
UniSuite 主要面向成年人,并非为无适当监护的儿童使用而设计。若用户尚未达到其所在司法辖区的成年年龄,应在法律要求时在父母或法定监护人参与并许可的情况下使用本服务。
11. 第三方链接与服务
UniSuite 可能包含指向或集成第三方网站、服务或平台的链接。其隐私实践受其自身政策约束,我们对独立第三方如何收集或使用个人信息不承担责任。
12. 本政策的变更
我们可能不时更新本政策,以反映服务、业务实践、技术或法律要求的变化。当前版本将发布于本页并更新「更新日期」。在法律要求时,我们可能就重大变更提供额外通知或取得同意。
13. 联系我们
如对本政策或我们对个人信息的处理有疑问、请求或关切,请联系:
EnjoyCanada Consulting Inc.
UniSuite
网站:https://unisuite.ca
邮箱:allan@enjoycanada.com
14. 加拿大隐私法律
UniSuite 运营地位于加拿大安大略省。我们的隐私实践旨在遵守适用的加拿大隐私法律,包括适用于我们活动的联邦与省级要求。本政策中的任何内容均不限制适用法律下不可合法放弃或限制的隐私权利或保护。